Your privacy matters to us. AfriConsultancy is committed to protecting your personal information in accordance with the Protection of Personal Information Act 4 of 2013 ("POPIA") and all applicable South African privacy law. This policy explains what information we collect, why, and how you can control it.
2. How We Use Your Information
We use personal information for the following lawful purposes:
- Recruitment services: Matching candidates with suitable vacancies and presenting profiles to prospective employers.
- Communication: Sending application updates, interview notifications, and service-related correspondence.
- Platform operation: Managing user accounts, job listings, and service delivery.
- Legal compliance: Meeting obligations under POPIA, tax law, and other applicable legislation.
- Service improvement: Analysing usage data to improve our platform and services (anonymised where possible).
- Marketing: Sending relevant job alerts or service updates where you have given consent (you may unsubscribe at any time).
We will never use your personal information for any purpose incompatible with the reason it was collected without obtaining your prior consent.
3. Who We Share Your Information With
We do not sell your personal information. We may share it only in the following circumstances:
- Prospective employers: Candidate profiles are shared with employers only for the specific vacancy the candidate has applied for, or with the candidate's explicit consent for proactive placement.
- Service providers: Trusted third parties who assist in operating our platform (e.g. hosting, email, analytics) and who are contractually bound to protect your data.
- Legal authorities: Where required by law, court order, or to protect the rights and safety of AfriConsultancy, our users, or the public.
- Business transfers: In the event of a merger, acquisition, or sale of assets, personal information may be transferred as part of that transaction, subject to appropriate confidentiality obligations.
Cross-border transfers: Where we transfer personal information outside South Africa, we ensure appropriate safeguards are in place as required by POPIA, including data processing agreements with recipients.
4. How Long We Keep Your Information
We retain personal information only for as long as necessary to fulfil the purposes for which it was collected, or as required by law:
- Active candidates: Information is retained for up to 3 years from your last active engagement with AfriConsultancy, after which it is securely deleted or anonymised.
- Placed candidates: Basic placement records are retained for 5 years for audit and guarantee purposes.
- Employer records: Business records and communications are retained for 5 years in accordance with South African tax and commercial law.
- Website logs: Technical log data is retained for a maximum of 12 months.
You may request deletion of your personal information at any time, subject to our legal retention obligations.
5. Your Rights Under POPIA
As a data subject under POPIA, you have the following rights:
- Right of access: Request a copy of the personal information we hold about you.
- Right to correction: Request that inaccurate or incomplete information be corrected.
- Right to deletion: Request that your personal information be deleted, subject to lawful retention requirements.
- Right to object: Object to the processing of your personal information for marketing purposes at any time.
- Right to lodge a complaint: Lodge a complaint with the Information Regulator of South Africa if you believe your rights have been infringed.
To exercise any of your rights, please contact our Information Officer at admin@africonsultancy.co.za. We will respond within 30 days.
6. Cookies & Tracking
We use cookies and similar technologies to operate and improve our website. Cookies are small text files stored on your device. We use the following types:
- Essential cookies: Required for the website to function. Cannot be disabled.
- Analytics cookies: Help us understand how visitors use our site (e.g. Google Analytics). Data is anonymised.
- Preference cookies: Remember your settings and preferences for a better experience.
You can control cookies through your browser settings. Note that disabling certain cookies may affect website functionality. AfriConsultancy does not use advertising or tracking cookies for third-party ad targeting.
7. Data Security
AfriConsultancy implements appropriate technical and organisational measures to protect your personal information against unauthorised access, disclosure, alteration, or destruction. These measures include:
- SSL/TLS encryption for all data transmitted to and from our website
- Access controls limiting data access to authorised personnel only
- Regular security assessments and staff data protection training
- Secure data storage with reputable hosting providers
In the event of a data breach that poses a risk to your rights, we will notify you and the Information Regulator as required by POPIA.
8. Children's Privacy
Our services are intended for individuals aged 18 and older. We do not knowingly collect personal information from children under 18. If you believe we have inadvertently collected information from a minor, please contact us immediately and we will delete it promptly.
9. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. When we make material changes, we will update the "Last updated" date at the top of this page and, where appropriate, notify you by email or via a notice on our website.
Your continued use of our services following any changes constitutes acceptance of the updated policy.
